Refund Policy
Last updated: 1 September 2026
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and processes refunds on our behalf. To request a refund:
- Visit paddle.net and look up your order with the email address you used at checkout, or
- email us at hello@walkingperformance.com with your order number and we will arrange it for you.
Refunds are returned to the original payment method. Depending on your bank, it can take a few business days to appear.
Digital downloads
Our products are digital, so you keep any files you already downloaded. We simply ask that you stop using them once a refund is issued, and unlock codes tied to the order are deactivated for future use.
Problems with a download
If a file will not open or a code will not redeem, email hello@walkingperformance.com before requesting a refund — we will almost always be able to fix it the same day and resend your files.
Who to contact
Product questions come to Jeffrey Davis at hello@walkingperformance.com. Billing, invoices, and payment questions are handled by Paddle. You can also read Paddle's refund policy.